NOTE: Third party apps are updated according to the app developer’s schedule/discretion.
For the latest apps, please perform a TV software update. Non-Android TVs have pre-installed apps, or apps that are added/or removed from the system on the server.
There are two steps to upgrade your apps/firmware:
Some apps are updated by the app developer and might not be compatible with your TV anymore, unless you update the app (via the Google Play Store), install the latest TV firmware or both. Things to keep in mind: 3, 4 Unsure which TV series your model belongs to? Here are some examples:ĥ Be aware that if you perform a factory reset, you will reset the video calibration settings of the TV. (Applicable for For R3xxC, R4xxC, R5xxC, W7xxD, W6xxD, W7x圎, W6x圎, X70x圎, X67x圎, W6xxF, W7xxF, X70xxF series) 4
(Applicable for W9xxA, W8xxA, W7xxA, W6xxA, X90xxA, X85xxA, X95xxB, X90xxB, X85xxB, W9xxB, W8xxB, W7xxB, W6xxB and W700C Series only) 3
(NOTE: Check if the issue is resolved after each step.) If the app is unavailable, doesn’t launch or crashes, we recommend the following. If an app is missing, go to the Sony support website or the app developer’s website and see whether an announcement has been published. Occasionally, apps are terminated or removed from the system. Depending on the situation you should try the steps below: You can connect a laptop, streaming device or gaming console to your TV. There are a few ways of watching certain streaming apps on your TV if you don’t have access to the Google Play Store.
However, if you want to use some features or services not found on your TV but are on your smartphone, try the solutions found in this article: how to play back content from your mobile device to your TV. For this reason, only the Android TV compatible applications will be available for searching and installation from the Google Play Store via your Android TV. While they share many similarities, the Android operating system used on the majority of mobile devices (such as smartphones or tablets) and the Android TV operating system are different.Īs such, the applications you are using on your mobile device are not all guaranteed to be compatible with your Android TV, and vice versa. Other TVs have pre-installed apps, or apps that are added/or removed from the system on the server. Unfortunately, only Android TVs can download new apps. Here is a guide you can use to distinguish between the two.
Your TV will have certain apps pre-installed however, you may be able to install new apps from the Google Play Store, depending on your model.įirst, you should check whether you have an Android TV or a non-Android TV. Many companies create TV apps such as games, movies, news, social networks and more. Your TV can access a multitude of features and services in the form of applications (or apps). My apps have disappeared, or I cannot connect to a service How can I watch other streaming services on my TV when I don’t have access to the Google Playstore? Why doesn’t my TV have the same apps as found on my smartphone?